SiteGround Hosting Review: Speed Up Your Website

Siteground Hosting Review

Written by Pijush Saha

Pijush has been a data-driven digital marketing strategist for the past 8 years and helping local brands grow. He loves to connect online brands to their target audiences for the perfect marketing experience.

November 5, 2020

SiteGround is currently one of the most renowned web hosting companies in the world. Since its opening in 2004, it has been providing top-notch service to millions of people worldwide.

If you own a business that requires a dedicated WordPress website to operate your managerial activities, SiteGround can be a reliable hosting company for you.

But before choosing them, you need a brief idea about the company’s business policy, customer support, hosting plans, and others, right?

For this reason, you might have looked for plenty of SiteGround reviews available on the internet.  But we believe to cooperate with you in this journey by providing a complete insight into the SiteGround hosting service.

There are so many hosting companies available to choose from for the customers. But what’s the specialty of Siteground’s customer service? In this Siteground review article, we are going to give you an overall demonstration of SiteGround so that you can decide wisely to run your business website at a top-level.

Who would use SiteGround Service

SiteGround has so many packages and plans that go with customers of different professions. After watching dozens of user reviews about their service, we would recommend them for the following people:

Online marketers

If you are an online marketer who runs an online store to sell your products through a website alongside a social media page, SiteGround can be a good option for you. They provide one of the reliable web hosting services with significant effort.

Professional bloggers

Most of the famous bloggers in the world write blogs on WordPress websites. If you are also someone like them, you can receive their WordPress hosting service to manage your blogs in a precise way.

Large corporate website managers

Any big company contains a large amount of data that requires a safe place to store. SiteGround offers various advanced level of plans which can be handy for the companies to run their corporate websites without any major issue.

SiteGround Hosting Plans

SiteGround is a versatile web hosting company that offers you three different web hosting plans: Startup, GrowBig, and GoGeek. You can choose any of the mentioned plans according to your requirements. Let’s have a look at all of them:

StartUp

As the hosting plan name suggests, this is perfect for someone who wants to start a new website from scratch. The StartUp plan starts at $6.99 per month and allows you to host a website. It contains 10GB of disk space where you can manage around 10,000 visitors per month.

Key Features:

  • One-year free Secure Socket Layer (SSL) certificate
  • WordPress installation in a single click
  • Free website setup and transfer
  • Daily backups
  • Free CDN and Email
  • Unlimited database
  • 100% renewable energy match
  • 30-day Money-back guarantee
  • Cloudflare support

GrowBig

This one is an enhanced version of the previous plan that lets you host unlimited websites. Starting at $9.99 per month, it is ideal for any medium-sized website which can have 20GB of webspace.

Approximately 25,000 visitors can enter the website in a month without any significant traffic issue. Along with the facilities of the StartUp plan, you can get some additional features from this plan.

Key Features:

  • One-year free SSL certificate
  • Free WordPress installation
  • Daily backups
  • Free CDN and Email
  • Unlimited database
  • 100% renewable energy match
  • 30-day money-back guarantee
  • On-demand backups for free
  • Speed-boosting Caching
  • Staging
  • Addition of Collaborators

GoGeek

GoGeek plan is most suitable for those who own large websites with around 1,00,000  visits per month. GoGeek has 40 GB of disk space that allows you to efficiently manage your business if you want to build an eCommerce website.

As you can easily assume, GoGeek is undoubtedly the most advanced one of all three hosting plans where you can accommodate a large number of visitors and higher volumes of data. GoGeek also offers similar facilities that the previous two plans offer.

Key Features:

  • One-year free SSL certificate
  • Free WP installation
  • Daily backups
  • Free CDN and Email
  • Unlimited database
  • 100% renewable energy match
  • 30-day money-back guarantee
  • White-level Clients
  • Higher Tier of Resources
  • Ultrafast PHP
  • Priority Support

Buying Process

Step 1: Choose a Hosting Plan
  • The StartUp plan is perfect for people with one website that are starting now.
  • The GrowBig plan is a great value for money offer, including the option for multiple websites and the SuperCacher that greatly improves website speed.
  • The GoGeek plan is perfect for people with e-commerce and larger sites, or more geeky development needs like more server resources and GIT integration.
siteground step 01
Step 2: Choose a Domain Name

Clients can choose to buy a new domain, or sign up with an existing domain.

Step 3: Review and Complete the Order

SiteGround Packages

SiteGround offers multiple hosting packages to ensure quality customer service to users. Each package has some specifications which can be helpful to the individuals and small business people.

Shared Hosting

Shared hosting is an attractive hosting plan of SiteGround. We advise you to invest in shared hosting plan if you are a beginner.  In this package, all you have to do is hosting your site with other site owners on a single server.

One of the main reasons behind choosing shared hosting is its cheap rate. In the earlier days of your business, you may have low-traffic on your website.

So you can easily share your website resources with other hosts on the same server. Shared hosting will be cheaper than other plans. Therefore, it will help you save the budget to invest in other business initiatives.

There are multiple Shared hosting plans available for users of different types. Most early-level users begin with the StartUp plan whereas the advanced ones prefer GrowBig or GoGeek plans.

You can select any plan starting from 1 month to 36 months period. Whenever you upgrade your plan, the price will go higher, and you have to deal with that to enjoy a better user experience.

WordPress Hosting

Many famous brands use WordPress websites to run their business. Keeping this in mind, SiteGround offers the customers too to host their websites on WordPress.

In fact, they manage the hosting optimization entirely to improve the performance of your website. Besides, you don’t have to take the hassle of manually installing WordPress.

SiteGround has a dedicated automated process that will help you customize your website according to your requirements. You can choose the themes, install plugins, and operate the site functionalities.

Alternatively, if you already have a WordPress site, SiteGround will allow you a free WordPress transfer with sufficient security. SiteGround Migrator Plugin will carry the responsibility for the security of your existing website’s data.

Also, you can receive the service of a SiteGround expert to transfer your website. However, that is a paid service but we can guarantee you the service is well worth it.

Key Features:

  • Free SSL Certificates
  • Free daily backups
  • Professional email service
  • One-click staging tool
  • Developers’ toolkit
  • SG Optimizer
  • Collaboration tools

WooCommerce Hosting

Siteground is also an ideal pick for the e-commerce business owners to use WooCommerce. You can prolifically optimize your web hosting by customizing your online store. To perform this, you just have to use WooCommerce hosting.

With the popular Storefront theme, you get a readymade online store by dint of the pre-installed WooCommerce plugin. That will lessen your hassle as you can simply upload your products on your website.

Also, WooCommerce has a versatile payment system through which you can receive payments through multiple options such as bank transfer, checks, PayPal, cash on delivery. You just have to install a plugin to prepare your merchant account for money transfer.

Key Features:

  • Free CDN service
  • Unique Caching Options
  • Powerful Speed Technology
  • Pre-installed SSL
  • Automatic WooCommerce updates
  • Daily backups
  • Al anti-bot system
  • One-click staging tool
  • Custom WAF

Cloud Hosting

SiteGround’s cloud hosting is an upgraded version of their WordPress and WooCommerce hosting types. In this type, you get the opportunity to host your website on several remote servers.

If you have a lot of traffic on your site, cloud hosting can fulfill your requirements. Furthermore, it can store your large amount of data safely as you don’t have to share them with other websites.

You have four different cloud hosting plans to choose from:

Entry

Entry is the first cloud hosting plan that starts at $80 per month. You get 3 CPU Cores, 6 GB memory, 40 GB SSD space, and 5TB data transfer in this plan.

Business

The next one is Business that costs $120 per month. This plan provides you 4 CPU Cores, 8 GB memory, 60 GB SSD, and 5 TB data transfer.

Business Plus

Business Plus is one step above the Business plan. This cloud hosting plan requires $160 per month to spend where you get the facilities of 5 CPU Cores, 10 GB memory, 80 GB SSD, and 5 TB data transfer.

Super Power

The most powerful cloud hosting plan is Super Power. In this plan, you can enjoy 9 GB CPU Cores, 12 GB memory, 120 GB SSD, and 5 TB data transfer. As the facilities suggest, you have to spend $240 per month on the Super Power plan.

Reseller hosting

Reseller hosting is a well-known plan in the web hosting industry nowadays. As an account owner, you can allow any third party to use the same hosting in this plan. That gives you the ability to make profit by selling it to anyone else at your preferred price range.

Reseller hosting mostly suits web designers or developers. As a web host, any startup web development company can use such a plan to perform a profitable business.

Advantages of SiteGround Hosting

There are plenty of beneficial sides of SiteGround’s hosting services. Here, we are going to discuss some of them:

Easy to use

SiteGround maintains an easy user interface for the convenience of the users. The backend is so intuitive and straightforward that you have no scope to get lost in your site’s subpages. The control panel part is also easily understandable to manage your hosting account.

High uptime

Uptime is a very crucial factor in determining the quality of a hosting company. SiteGround is miles ahead of other web hosting providers just because of their excellent uptime record.

They hold an outstanding uptime of 99.99% in the last two years. You can easily assume they keep your website stable even if many visitors buy products from your site.

SiteGround guarantees working day and night to keep your website smooth and easily accessible to the visitors.

Quick load time

High uptime doesn’t always mean your site will be fast enough to give the users a positive experience. But SiteGround is cautious in this case as well. They consistently upgrade the software and hardware so that you can enjoy a rapid hosting platform.

They use the fastest SSD drives and latest PHP versions on the platforms. Furthermore, their SuperCacher and partnership with Cloudflare keep their hosted sites smooth and fast.

Dedicated Servers

Dedicated servers are equally important as other important features of a web hosting company to have the right of a server’s full resources. SiteGround has earned this reputation for being a dedicated hosting provider that gives your site sufficient security.

Also, you enjoy a magnificent web performance and flexibility while managing your site. They also include a performance booster to the dedicated servers to achieve much higher performance.

Excellent customer support

SiteGround always says they focus mainly on quality customer service. And, they continuously prove that with the utmost effort as a responsible web host.

The SiteGround support team is passionate enough to help you resolve your issue. They manage multiple channels for the solution of your any kind of problem.

Instant Self-help

Pinned articles

Sitegroud pins the most common inquiries of the users to find an immediate solution to their issue.   

Smart Al chatbot

SiteGround has an Al bot that can solve some specific problems in a minimum period.

Automated solutions

Often, users ask such similar questions to those that got a solution from SiteGround earlier. In that case, they provide the readymade solution to the user at once.

24/7 live help

Live chat

They have a 24/7 live chat service where you can exchange messages with any SiteGround support staff. Their response time is so quick to make you pleased with their service.

Phone support

There can be such a problem which is soluble only over the phone. In such a case, you have an alternative option to give a phone call to any experienced operator from their support team.

Helpdesk tickets               

Apart from the first two ways, you can directly communicate with an experienced operator to get a solution for any complicated issue of troubleshooting.

The response time is around 15 minutes in the ticket system. In most cases, they solve your problem within a single reply.

Moreover, if you are a GoGeek plan user, you will get immediate customer service to connect with experienced SiteGround technicians for your inquiry.

Free features

SiteGround keeps something for all types of customers. Whether you are a StartUp user or a GoGeek user, you will get some free features from them.

Initially, you get a free website migration scope free of cost by their migrator plugin. Later, SiteGround gives you a free SSL certificate and free Cloudflare CDN.

Both of them are equally important for the security of your website. When you connect your device with the site, various private information may pass between them.

The SSL certificate plays an imminent role in securing those personal details. Google takes strict actions against those sites without an SSL certificate.

Cloudflare CDN is another crucial part of your website that stores large files of your site on different servers. On the other hand, the SSL certificate keeps your private information protected.

Availability of multiple features

In addition to free features, SiteGround is one of the reputed web hosts with plenty of features. Their hosting service can be integrated with any content management tool, for example, Weebly, WordPress, or Joomla.

Also, SiteGround plans come with some other exclusive features such as:

  • Various PHP versions
  • Multi-level caching
  • Staging environment
  • Al-bot prevention tool

Top-class security

A high-quality security service is all that any customer expects from a web host. SiteGround never compromises to offer a top-level security service to the users. The use of latest PHP versions in the servers is vital to save websites from any issue. Also, they have a sophisticated IDS/IPS system to refrain the sites from any harmful bots and attackers.

By updating the security rules and plugins regularly, SiteGround keeps your WordPress site risk-free. For the safety of your data, SiteGround offers you a useful tool named SiteCheck. This tool helps you by continuously checking whether there is any malware attack on your site. The integration of SiteGround with Cloudflare CDN also ensures better security of your data.

Flexibility

SiteGround offers the best web hosting service because they give customers so many plans to choose from. You can always choose a plan that goes with your requirements. For this reason, SiteGround keeps the door open for you according to your needs. From StartUp to GoGeek, you just need to select the right plan to manage your business.

30-day money-back guarantee

SiteGround guarantees about the plans that they offer to the customers. That’s why they feature this money-back option which is apparent till the 30th day since you receive their service. On the contrary, cloud and dedicated hosting plans also have a money-back guarantee of 14 days.

If you are a brand new customer, you can always get a refund. However, this policy will not be applicable in case of renewal plans.

Drawbacks

When it comes to setting an excellent example for customer support, SiteGround has put up a precedent by making thousands of users satisfied with their quality service. From beginners to advanced level users, all are equally happy with them.

However, nothing in the world is 100% perfect. SiteGround is no exception. Alongside their vast advantageous sides, they have some drawbacks as well.

Higher renewal rate

As a beginner and a small marketer, you can start hosting your site with SiteGround by taking the StartUp plan. This one is the cheapest among all with only $6.99 cost per month. But whenever you approach for the renewal of your plan, the price climbs up to $14.99/month.

There is no way to deny SiteGround offers a relatively cheap introductory plan. Nevertheless, the price hike of their plans during renewal is a bit costly. So we recommend you tie up with them for a long term contract whenever you start a plan.

Professional consultancy cost

If you need to migrate your website, SiteGround provides you a migrator plugin to shift your site. But often, you would prefer to have an expert to relocate your site. At that moment, you need to consult a SiteGround professional for his service. Eventually, you have to spend $30 to hand over your website migration responsibility.

Domain name charge

Many web hosting service providers offer the domain name free of charge initially to attract new customers. In the first year of receiving service from a web hosting company, it is expected. However, SiteGround does not follow this rule. They take a specific charge to give you a domain name for your site that starts at $15.95 per year.

Limited budget plan

SiteGround is not an ideal hosting company for users who are looking for a cheap web hosting service. The only cost-efficient plan of SiteGround is the StartUp plan, starting at $6.99/month. This plan can be beneficial to you if you run a small business. But once you start expanding your business with the expectation of higher traffic on your site, this plan won’t work for you anymore.

You have to upgrade your plan by switching to GrowBig or GoGeek plan, which is costlier compared to the StartUp plan.

Minimal database size

Each SiteGround plan has a maximum storage option above which they are not capable of storing any data. It can hurt your business performance as soon as you start receiving higher traffic and many more visitors’ entrance to your site.

FAQ

Is SiteGround a good hosting company?

In a nutshell, SiteGround is a well-balanced web hosting service provider for all types of customers. If you check out the web hosting reviews on their site, many satisfied customers recommend using SiteGround. Millions of users worldwide choose WordPress to run their websites. As a WordPress hosting provider, they are simply unbeatable.

Who owns SiteGround hosting?

Bulgarian citizen Tenko Nikolov owns SiteGround, who is currently the CEO of the company. In 2004, he and two other university students launched SiteGround in Sofia, Bulgaria. He was a law student at that time. In fact, he was a technical supporter then in SiteGround. Now they have over 400 employees and are hosting more than 1.7 million domains worldwide.

Is SiteGround better than GoDaddy?

It is an ongoing debate among so many hosting services users to decide which one is better between SiteGround and GoDaddy. Even though both are reputable with their own identity in this business, there are some significant differences between them. Therefore, we will review some of their features to help you understand which may sound more promising and better in your perspective:

Free domain

GoDaddy provides you a free domain when you register for their service. However, to have a domain name, you have to spend some cash on SiteGround’s hosting service.

Disk space

GoDaddy comes with unlimited disk space but SiteGround gives you 10 GB of web space only. It can be fine if you are just a beginner. But in the case of running a relatively large business, this can create some problems.

WordPress integration

SiteGround is a much better option to choose if you want to customize your site with WordPress. With a wide range of WordPress plugins and features, they have managed WordPress hosting at an efficient rate for the clients so far. Truly, GoDaddy does very well too when you integrate WordPress with their hosting. But SiteGround just does something more extraordinary to beat them in this race.

Customer support

Both SiteGround and GoDaddy offer customer service in many ways. Similar to SiteGround, you can also receive 24/7 Live chat and phone call service from GoDaddy. However, they do not have the ticketing option as SiteGround does, where you can contact an experienced staff to discuss your issue. So it is evident that SiteGround has a better customer support system than GoDaddy.

Features

SiteGround has a wide range of features available in their service. Despite that, GoDaddy can outperform them for having the domain and website building options. Their sophisticated web builder and free domain facility are just the cherries on the top of GoDaddy’s fantastic customer service.

Pricing

Both web hosting companies offer multiple plans. Shared hosting is the cheapest among all for sure. However, in each hosting plan, GoDaddy has a cost-efficient rate than SiteGround. You may often find negative SiteGround reviews from people for their price range. SiteGround takes in that amount of charge to ensure continuous customer support. But still, pricing is something that matters for many, especially for beginners. So GoDaddy indeed gets a thumbs up for their reasonable plan costs.

So if you prefer WordPress to prepare your site, only care about unique customer service even by paying a higher fee, SiteGround can be an excellent hosting service provider for you. But as we consider, both companies are unique in their ways, and you should decide your priority based on your requirements.

Which is better? Bluehost or SiteGround?

SiteGround and Bluehost are two of the renowned web hosting companies in the world. Every year they have a hard battle in this competitive market. Since choosing the appropriate web hosting providers can be challenging, it is essential to pick the right one. Here, we take a look at the comparison of some key features of both companies:

Free domain

Bluehost stands out from SiteGround for their free domain offer. However, you get a free backup option in SiteGround which is unavailable in Bluehost.

Disk space

Bluehost gives you unlimited space on disk whereas you can get only 10 GB of web space in SiteGround.

WordPress integration

WordPress has a list of hosting providers to consider the brightest ones to manage sites with their platform. Guess what? Bluehost stands first one that list who have managed WordPress hosting with an impressive record. Interestingly, SiteGround ranks third on that list.

There is a slight difference between their service regarding proper WordPress integration.

One-click installation, website migration, 24/7 specialist support, auto updates are the prime WordPress features that both companies offer to customers. But Bluehost gives some extra benefits to beat their main rival.

So Bluehost has better hosting plans in terms of integrating with WordPress as compared to SiteGround.

Customer support

Operating a site is fun until it starts showing different problems. You have to work hard to fix those issues. Luckily, you can get earnest customer service from both SiteGround and Bluehost. However, SiteGround successfully wears down Bluehost regarding customer support for its 24/7 Live chat service that Bluehost fails to offer the customers.

Pricing

Here we go again! As we previously said, if you care about the costing, SiteGround plans can make you disappointed. Bluehost is much more affordable for any beginner. In case of any advanced level of user, they offer a cheap rate as well. Nonetheless, once you stop showing concern for budget and want real value for money, SiteGround should always be your top priority.

In terms of pricing and features, you can choose Bluehost without further hesitation. On the contrary, SiteGround is better for you if you expect quality customer support from your service provider.

Final Verdict

So now the question arises: do we recommend SiteGround? Yes, we do. If you are no longer a beginner, want to uplift your business at an impeccable rate, SiteGround is probably the best web hosting option for you. We acknowledge that SiteGround can have some minor flaws.

Their price range per month is a bit high, and they don’t give you a free domain. But once you receive their prompt customer service and plenty of user-friendly features, you will be eager to take advantage of their scintillating service.

SiteGround’s support team is quick enough to reply to your inquiries with a minimal response time. They think about all types of users. From shared hosting plans to cloud hosting, they provide a lot of web hosting services for everyone. Depending on your period and plan type, you can choose StartUp, GrowBig, or even GoGeek plan.

That’s the specialty of them. The control panel of Siteground is very easy to use, and as a hosting provider, they keep your necessary data secured.

Your WordPress hosting is in safe hands once you choose SiteGround as your web hosting partner. There are not many valid reasons not to love SiteGround after observing what SiteGround offers precisely to their clients.

Even if you have doubts on your mind, simply check any SiteGround review on their site. You will get the answer for sure. As one of the established web host service providers, SiteGround offers more than you can ever expect from them. 

There are so many web hosts available to choose from, but we suggest you pick SiteGround. And, we believe SiteGround will surely pay the price of your trust in them.

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