Close - Built-In Calling and SMS for Sales
The all-in-one CRM with built-in calling, SMS, and email for inside sales teams
What is Close?
Close is a sales CRM built specifically for inside sales teams at startups and SMBs. Unlike general CRMs, it includes built-in calling (power dialer, predictive dialer), two-way SMS, email sequences, and video calling â eliminating the need for separate sales tools. AI features include automatic call transcription, email generation, and activity summarization. Used by 6,500+ companies for high-velocity outbound sales with a focus on speed and simplicity over customization.
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Key Features of Close
- Built-in power and predictive dialer
- Two-way SMS from CRM
- Email sequences and templates
- AI call transcription and summaries
- AI email writing assistant
- Pipeline management
- Activity tracking and reporting
- Video calls via Zoom integration
- Custom fields and views
- API and Zapier integration
Who Should Use Close?
Run high-velocity inside sales outreach
Dial through lead lists with power dialer
Send personalized email sequences at scale
Log call notes automatically with AI
Manage startup sales pipeline
Coach sales reps with call recordings and summaries
Close: Pros & Cons
✓Pros
- Built-in calling eliminates separate dialers
- Power and predictive dialer are best-in-class
- AI transcription and summaries save time
- Simple, opinionated interface built for speed
- All-in-one: CRM + calling + email + SMS
✕Cons
- Expensive at higher user counts
- Less customizable than Salesforce
- Not ideal for complex enterprise sales
- Built-in calling quality varies by region
Frequently Asked Questions about Close
What is Close CRM and how does it work?
Close is a sales CRM with built-in power dialing, SMS, and email sequences - letting inside sales teams make calls, send texts, and manage pipelines without switching between multiple tools, with AI that transcribes and summarizes every call.
How much does Close cost?
Close Startup starts at $49/mo (1 user), Professional is $299/mo (up to 3 users), and Enterprise is $699/mo (up to 5 users). Additional users can be added to each plan. Annual billing offers a discount.
Tags
Tool Details
- Company
- Close
- Pricing
- Free
- Languages
- English (primary), multilingual customer support available
- Category
- Crm Platforms
- Added
- Jun 2026
- Last Updated
- Jul 2026
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