Coasty

AI agents that automate healthcare billing—no portal logins, no denials, no hold music.

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Added Jul 2026

coasty.ai

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What is Coasty?

Coasty uses AI agents to automate healthcare billing workflows across multiple payer portals, EHRs, and clearinghouses. It replaces manual tasks like eligibility checks, prior authorization, claims submission, and denial management that currently consume hours of staff time daily. The platform works with any existing system—no API integration or interface projects required—reducing denials, accelerating payment, and maintaining flat headcount.

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Key Features of Coasty

AI agents for eligibility verification
Prior authorization automation
Claims processing and submission
Denial management and recovery
Multi-portal login and session management
Screen reading and RPA for any payer portal, EHR, or clearinghouse
Automated data entry across Epic, athenahealth, Availity, UHC/Optum, Waystar, Trizetto
Fax queue integration
Screenshot recording for audit trail
Observe-act-verify-recover loop for error handling

Who Should Use Coasty?

Reduce initial denial rates across healthcare billing teams

Automate prior authorization workflows for clinicians

Eliminate daily multi-portal eligibility checks

Process claims end-to-end without manual re-keying

Recover denied claims before appeal windows close

Consolidate login management across 40+ payer portals

Reduce billing staff time spent on portal navigation

Coasty: Pros & Cons

✓Pros

Works with any EHR, payer portal, clearinghouse, or fax system without API integration
No interface projects or waiting on payer API releases
Records screenshots for compliance and audit trails
Automatically recovers from portal UI changes and unexpected behavior
Reduces initial denial rates (industry baseline: 10-15%)
Frees experienced billers from repetitive portal work for judgment-based tasks
Flat headcount model—no need to add offshore or onshore staff

Frequently Asked Questions about Coasty

What payer portals and systems does Coasty work with?

Coasty works with any payer portal, EHR, or clearinghouse UI including Epic, athenahealth, Availity, UHC/Optum, Waystar, Trizetto, and fax queues. No API integration or interface projects are required.

How does Coasty reduce claim denials?

Coasty automates eligibility verification, prior authorization, and claims submission to catch errors before they result in denials. It also monitors for denials and initiates recovery before appeal windows close.

Does Coasty require custom integration or IT setup?

No. Coasty reads screens and works through keyboard and mouse input, so it operates across any existing system without needing API access, EDI projects, or interface development.

What happens when a payer portal changes its layout?

Coasty uses an observe-act-verify-recover loop that detects unexpected portal behavior and recovers automatically, whereas traditional RPA scripts break silently when UI changes occur.

How does Coasty handle prior authorization holds and callbacks?

Coasty automates the entire prior auth workflow including status checks, eliminating the need for staff to spend 40+ minutes on hold waiting for updates.