Lumro - Sales and Support Agents for Omnichannel

AI agents for sales and support that work 24/7 like your best team

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Updated Jul 2026 · Added Jun 2026

lumro.co

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What is Lumro?

Lumro provides AI agents that handle sales, support, lead collection, and customer service across multiple channels (website, email, WhatsApp, Instagram, Facebook, phone). The agents are trained on your business data and can perform real actions like processing payments, booking appointments, and creating tickets. Built for businesses of all sizes, Lumro delivers 24/7 customer experiences with <2s response times and enterprise-grade security.

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Key Features of Lumro

Multi-channel deployment (website, email, WhatsApp, Instagram, Facebook, phone)
Lead and customer information collection
Appointment booking and scheduling
Support ticket creation and management
Payment processing integration
Product information sharing
Custom workflow execution
Real-time task automation
Detailed reports and analytics
100+ languages supported
Integrations with CRMs, payment systems, and business tools
Adapts to your brand voice
Learns from interactions

Who Should Use Lumro?

Scale customer support and reduce wait times

Automatically resolve common customer FAQs

Collect leads and customer information

Book appointments and meetings

Process secure payments through conversations

Route complex issues to human agents

Manage support tickets in real-time

Provide 24/7 customer service across channels

Lumro: Pros & Cons

✓Pros

<2s average response time
99.9% uptime guarantee
100+ languages supported
5 minute setup time
No technical skills required
SOC 2 compliant
GDPR ready
End-to-end encryption
Data never used to train external models
4.9/5 rating
Works with existing tools via integrations
Performs real actions, not just answers questions

Frequently Asked Questions about Lumro

Can Lumro process payments directly through conversations?

Yes, Lumro integrates payment processing so agents can handle secure transactions within the chat. The platform supports payment integration across its channels, meaning customers can complete purchases on your website, WhatsApp, Instagram, or Facebook without leaving the conversation.

Which channels can Lumro deploy to at once?

Lumro runs across website chat, email, WhatsApp, Instagram, Facebook, and phone simultaneously. You train one agent on your business data and it serves all channels with the same knowledge, so a customer can start a conversation on Instagram and your team can pick it up via email without losing context.

Do I need to retrain Lumro when my product catalog or policies change?

Lumro learns from interactions automatically, and you can update it with new business data to keep it current. The setup takes about 5 minutes and requires no technical skills, so refreshing your agent when your offerings shift is straightforward rather than a heavy maintenance task.

Will Lumro use my customer data to train its public models?

No. Lumro promises that your data is never used to train external models, and conversations are protected with end-to-end encryption. The platform is GDPR ready and SOC 2 compliant, so customer information stays yours alone.