CrawlChat - Chat With Websites
AI documentation assistant that turns your docs into instant, accurate answers everywhere
What is Crawlchat?
CrawlChat is a documentation AI assistant that transforms technical docs, PDFs, and wikis into an intelligent knowledge base for SaaS teams. It crawls and indexes documentation from multiple sources, then deploys a citation-backed AI agent across web, Discord, Slack, GitHub, and MCP channels to instantly answer user questions. Built specifically for software companies, it combines omni-channel deployment with analytics to reduce support tickets and identify documentation gaps.
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Key Features of Crawlchat
- Multi-source documentation crawling and indexing
- Omni-channel deployment (Web, Discord, Slack, GitHub, MCP, API)
- Citation-backed and source-linked answers
- Auto-sync for Notion, Confluence, Linear, and websites
- Conversation analytics and data gap detection
- Customizable AI model selection per channel
- Sentiment analysis and categorization
- Private bot support
- Hybrid search technology
- Chrome extension for composing answers
Who Should Use Crawlchat?
Community support automation with instant doc answers
Internal knowledge base for GTM teams
Support ticket deflection with customer support automation
Discord community automation with ticketing and moderation
API documentation self-service
Developer documentation portal
Crawlchat: Pros & Cons
✓Pros
- Tailored for technical documentation and developer workflows
- Most affordable Ask AI solution for software companies
- Open source and self-hostable
- Clear, transparent pricing
- Provides analytics beyond answering (data gaps, sentiment, categorization)
- One-stop solution for multiple channels
- Easy setup with 7-day free trial
- Great customer support (per testimonials)
- Significantly reduces support calls (testimonials show 10% of cost of competitors)
✕Cons
- Message credits depend on AI model used
- Credits do not roll over to next month
- Data retention limited to 6 months on Launch plan
- Requires paid plan to purchase additional credits
Frequently Asked Questions about Crawlchat
How many pages can I crawl and index on the Launch plan?
The Launch plan covers up to 2000 pages. If you need more capacity, the Grow plan ($69/month) indexes 5000 pages, and the Accelerate plan ($229/month) goes to 14000 pages.
Do my message credits roll over to the next month?
No, CrawlChat message credits do not roll over. The 800 credits on Launch, 2000 on Grow, and 7000 on Accelerate reset monthly. If you run out mid-month, you can purchase topup packs starting at $18 for 1000 credits.
Which documentation sources can CrawlChat auto-sync from?
CrawlChat automatically syncs from Notion, Confluence, Linear, and websites. It also crawls and indexes PDFs and wikis, so your documentation stays current across multiple sources without manual updates.
Does CrawlChat keep my conversation history and analytics indefinitely?
Data retention depends on your plan. The Launch plan limits data to 6 months, but CrawlChat does not publish retention periods for the Grow and Accelerate plans, so check their documentation to confirm what suits your compliance needs.
Tags
Tool Details
- Pricing
- Free
- Category
- Ai Chatbots
- Added
- Jun 2026
- Last Updated
- Jul 2026
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