Gleap

AI agents that turn bug reports into merged pull requests

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Added Jul 2026

gleap.io

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What is Gleap?

Gleap is an AI-powered platform that automates the entire software development loop—from bug reports to merged pull requests. Using specialist AI agents (Kai Resolve, Kai Code, Kai PM), it captures user feedback, automatically categorizes issues, generates code solutions, and manages product roadmaps. Built for software teams that want to ship faster while keeping support, product, and engineering aligned.

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Key Features of Gleap

AI bug capture and automatic categorization
Automated pull request generation from bug reports
AI-powered tier-1 support across channels and languages
Feature request prioritization and roadmap management
Integrated feedback collection from multiple sources
User notification on bug fixes and feature releases
Multi-channel support routing
Console logs and screenshot capture
Public roadmap with user transparency
Interactive changelogs with user reactions

Who Should Use Gleap?

Automate first-line support and reduce support team workload

Convert bug reports directly into code solutions and PRs

Prioritize feature requests based on user feedback

Align engineering, product, and support teams

Manage public product roadmaps with user input

Handle routine customer inquiries automatically

Centralize feedback from surveys, votes, and support tickets

Gleap: Pros & Cons

✓Pros

Reduces support ticket handling by up to 80% with AI
Automates bug-to-PR workflow, saving engineering time
Integrates feedback, roadmap, and code in one platform
Supports multiple channels and languages
Transparent public roadmap builds user trust
Fast setup and migration for existing tools
Specialist AI agents designed for specific roles

Frequently Asked Questions about Gleap

What does Gleap do?

Gleap uses AI agents to automate support, bug fixing, and feature development. It captures user bug reports, automatically creates pull requests to fix them, handles routine support inquiries, and manages product roadmaps based on user feedback.

How does the bug-to-PR workflow work?

When a user reports a bug, Kai Resolve captures technical data like console logs and screenshots, categorizes the issue, and routes it to Kai Code. Kai Code then builds a solution and opens a pull request. The user is notified when the fix is merged.

Can Gleap handle support in multiple languages?

Yes, Kai (Gleap's support agent) handles routine tier-1 support across channels and languages.

How quickly can we set up Gleap?

Setup and migration can be completed in under one day. Customers have imported contacts, help center articles, and migrated from other platforms rapidly.

Does Gleap integrate with existing tools?

Yes, Gleap integrates with tools like JIRA, HubSpot, Slack, and other platforms to centralize feedback, support, roadmap work, and communication.