Sensay - Preserve Knowledge from Departing Employees

Capture critical knowledge before your team walks out the door

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Updated Jul 2026 · Added Jul 2026

sensay.io

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What is Sensay?

Sensay is an AI-powered offboarding platform that captures departing employees' critical knowledge through intelligent interviews with Sophia, an AI interviewer. It systematically preserves tacit knowledge, role nuances, and expertise that would otherwise be lost when team members leave. Built with enterprise-grade security (AES-256 encryption), Sensay helps companies reduce knowledge loss costs, accelerate onboarding for replacements, and institutionalize institutional knowledge.

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Key Features of Sensay

AI-powered offboarding interviews with Sophia
Tacit knowledge and role nuance capture
AES-256 encryption at rest and TLS encryption in transit
Role-based access controls
Custom document generation on demand
Quick guided setup in minutes
Knowledge query system for team access

Who Should Use Sensay?

Preserve expertise from retiring employees

Capture knowledge from departing team members

Accelerate onboarding for replacement hires

Reduce repeated mistakes and productivity loss

Document undocumented institutional knowledge

Support HR departments in knowledge management

Sensay: Pros & Cons

✓Pros

95% knowledge retention rate
40% faster onboarding for replacements
3x ROI in reduced training and knowledge-search time
2 days to setup and conduct first interview
Privacy-first architecture with enterprise encryption
Quick and easy organization setup
Feel of conversing with a human interviewer

Frequently Asked Questions about Sensay

What is Sensay and how does it work?

Sensay is an AI-powered offboarding platform that uses Sophia, an AI interviewer, to capture critical knowledge from departing employees through intelligent voice interviews. The captured knowledge is then accessible to your team for queries and custom document generation.

How long does it take to set up Sensay?

Sensay can be set up and have your first interview conducted in just 2 days with quick guided setup that takes only minutes.

What is the knowledge retention rate with Sensay?

Sensay achieves a 95% knowledge retention rate, helping preserve expertise that would otherwise be lost when employees leave.

How does Sensay secure sensitive company knowledge?

Sensay is built with privacy at its core using AES-256 encryption at rest, TLS encryption in transit, and strict role-based access controls to keep sensitive knowledge secure.

What ROI can companies expect from using Sensay?

Companies see approximately 3x ROI in reduced training and knowledge-search time, plus 40% faster onboarding for replacement hires.