Chatkit - AI Sales & Support Agent
AI sales & support agent that lives on your Shopify store in 5 minutes
What is Chatkit?
Chatkit is an AI chatbot built exclusively for Shopify stores that handles product discovery, sales assistance, and customer support. It auto-syncs with your catalog and policies to provide instant, accurate answers to shoppers in 0.3 seconds on average. The chatbot reduces support tickets by 95%, guides customers to purchase, and escalates complex issues to your team with full context—all without requiring code or developer setup.
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Key Features of Chatkit
- Product discovery with catalog search
- Auto-sync of Shopify catalog and policies
- Pre-sale question answering
- Bundle recommendations
- Order status and returns handling
- 24/7 availability
- Real-time conversation monitoring
- Seamless human handoff
- One-click Shopify App Store install
- No-code customization
- 0.3s average response time
- Brand voice customization
Who Should Use Chatkit?
Guide shoppers to the right products in real time
Answer pre-sale questions on sizing, shipping, and compatibility
Handle order status and returns inquiries
Reduce support ticket volume
Recommend bundles and upsell opportunities
Provide 24/7 customer support coverage
Escalate complex issues to human agents with context
Chatkit: Pros & Cons
✓Pros
- 95% of questions resolved without a ticket
- 0.3s average response time
- Live in under 5 minutes with one-click install
- No code required
- Automatic catalog and policy syncing
- Real-time conversation monitoring
- Works with any Shopify theme
- Free plan available
- Seamless human handoff when needed
Tool Details
- Pricing
- Free
- Category
- Ai Agents Tools
- Added
- Jul 2026
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