Clanker Support - AI Answers from Docs, Human Handoff
AI support that escalates - answers from your docs, hands off to humans instantly.
What is Clanker Support?
Clanker Support is an AI support agent that answers customer questions from your knowledge base and instantly escalates to your team when it can't help. It installs in seconds via a single script tag and threads all conversations through email, ensuring no customer request falls through the cracks. Built for companies that want intelligent frontline support without learning another platform.
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Key Features of Clanker Support
- Drop-in widget with one script tag
- Answers from your knowledge base
- Automatic escalation to human team
- Email threading for conversations
- Swappable AI models (GPT, Claude, custom)
- Self-hostable architecture
- WordPress plugin integration
- Shopify app integration
- React/Next.js SDK support
- Shadow DOM isolation
Who Should Use Clanker Support?
Handle first-line customer support without hiring additional staff
Reduce response time for common questions
Escalate complex issues to human agents seamlessly
Maintain customer conversations across email and chat
Empower support teams with organized inbox workflows
Integrate support into WordPress or Shopify stores
Clanker Support: Pros & Cons
✓Pros
- Lives in 30 seconds with minimal setup
- No code required for WordPress and Shopify users
- Full context preserved on escalation
- Flexible model selection per project
- Self-hostable for data control
- Cleaned-up widget with shadow DOM isolation
- Email-based conversation threading
Frequently Asked Questions about Clanker Support
How quickly can I set up Clanker Support?
You can go live in about 30 seconds by creating a project, pasting one script tag, and configuring your knowledge base.
Can I use Clanker Support if I don't know how to code?
Yes. WordPress and Shopify users can install it without any code. Other platforms support a simple script tag, and no coding knowledge is required.
What happens when the AI can't answer a customer question?
The conversation automatically escalates to your team inbox with full context, and the customer can continue the conversation via email.
Can I choose which AI model powers my support agent?
Yes. You can swap between GPT, Claude, or use a custom model. It's just a config change, not a rewrite.
Is Clanker Support self-hostable?
Yes. The open architecture lets you run the entire stack on your own account on serverless edge infrastructure.
Tool Details
- Pricing
- Free
- Category
- Helpdesk
- Added
- Jul 2026
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