Delight AI - AI concierge for stellar customer experiences

Sendbird AI is an enterprise-grade AI agent platform that enables businesses to deploy intelligent conversational agents across multiple channels (app, website, email, SMS, social media) to handle customer service at scale. It combines advanced AI reasoning capabilities with omnichannel communication, allowing organizations to achieve high resolution rates while freeing human agents to focus on complex, high-value interactions. The platform includes built-in testing environments, performance analytics, and unified customer insights across all interaction channels.

Customer service automation across multiple channels

Proactive customer engagement and issue prevention

High-volume conversation handling for e-commerce

Healthcare customer support with compliance requirements

On-demand service provider customer interactions

Retail customer engagement and support

Reducing human agent workload on repetitive tasks

Unifying customer data from disparate communication channels