Rapport Self Service

Practice critical conversations with AI avatars before they happen.

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Added Jul 2026

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What is Rapport Self Service?

Rapport is an interactive AI avatar role-play platform that enables teams to practice critical workplace conversations before they happen. Using realistic, emotionally-responsive AI avatars, users conduct face-to-face simulations for scenarios like difficult feedback, sales negotiations, and customer service challenges. The platform generates instant performance data to track learner progress and measure behavior change across leadership, sales, manager readiness, and customer experience teams.

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Key Features of Rapport Self Service

AI avatars with real-time emotional responses
Pre-built scenario library (objection handling, feedback, conflict resolution)
Customizable role-play scenarios
Instant performance analytics and learner tracking
Lip-sync and facial animation technology
Cohort-level pattern analysis
Multi-use case support (sales, leadership, customer service, healthcare)

Who Should Use Rapport Self Service?

Leadership development and difficult manager conversations

Sales enablement and objection handling practice

Customer service teams handling upset customers

Manager readiness for feedback conversations

Employee onboarding and talent development

Clinical readiness and patient conversations

Negotiation and cold pitch practice

Rapport Self Service: Pros & Cons

✓Pros

Realistic avatars respond with emotional nuance and non-verbal cues
Measurable outcomes with instant performance data
Science-backed AI simulations
Practice at scale without real-world risk
Industry-leading lip-sync and facial animation
Flexible customization for specific programs
Proven track record (610,000+ role plays)

Frequently Asked Questions about Rapport Self Service

What types of conversations can I practice in Rapport?

You can practice objection handling, difficult feedback, conflict resolution, sales pitches, customer service scenarios, manager 1:1s, clinical scenarios, negotiations, and any other workplace conversation your team needs to master.

How does Rapport measure learning outcomes?

Every role play generates instant performance data that tracks learner progress, identifies patterns across groups, and provides leadership with evidence that training is working.

Can I customize the role-play scenarios for my organization?

Yes, you can start with pre-built scenarios or create your own customized role plays tailored to your specific programs and needs.

Who is Rapport designed for?

Rapport serves learning and development professionals, sales leaders, customer engagement managers, and organizations across hospitality, finance, healthcare, retail, government, and education.